Testimonials & Reviews

Our flooring specialists and expert fitters pride themselves on finding the best solution to meet individual customer requirements, but don't just take our word for it, see what some of our satisfied customers have to say...

2 weeks ago

Great service

Really helpful and great service. Also done a good job with the fitting.

Minal Patel

1 month ago

A very satisfied customer.

From the beginning of our visit to the showroom to the fitting of our oak floor the service and attention to detail was exceptional. I am delighted with my new floor, both for the quality of the product and the professionalism of the team who fitted it. For anyone needing new flooring of any sort, I would happily recommend the services of Donnelly Watson.

Dorothea Hall

1 month ago

Very happy

Very happy with Donelly Watson,brilliant service, great friendly team of fitters,punctual and great communication, slightly higher price wise but amazing quality comes at a cost, feels like walking on a cloud now.
Would highly recommend

Amy Woollard

1 month ago

Punctual at all times

Punctual at all times. Carpet fitted and looks a treat, price as quoted.
Very pleased thank you Donnally Watson

Mr & Mrs Murton

1 month ago

Very professional

Very professional, clean and well organised. I will definitely use Donnelly Watson again.

Crouched Friars Residential Home

2 months ago

Carpets

Very happy. Perfect job.

Joanne Taylor

2 months ago

Great service!

We have used Donnelly Watson on several occasions for both hard flooring and carpets and found them very competitive on price. Service has been great and standard of workmanship really good. Will definitely be using again.

Christopher Dack

2 months ago

Brilliant service

Brilliant service

John Lait

2 months ago

Absolutely fantastic experience

Absolutely fantastic experience, from choosing colours etc, to measuring and fitting, this company we're outstanding.

karen maly

3 months ago

Bedroom carpet fitting

I didn't have to wait long from placing the order to having the carpet fitted. Good quality carpet and underlay for the price paid, very happy. It took the fitters around an hour to complete.

MISS FRANCESCA HUGGETT

3 months ago

Very friendly and helpful at all times

Very friendly and helpful at all times

Facility manager KWMCC

4 months ago

Very professional service and hallway...

Very professional service and hallway floor looks great.

Neil Bond

3 months ago

Great service and great price

Great service and great price. Would definitely recommend and use again

Gareth White

4 months ago

Excellent service and workmanship

Excellent service and workmanship, competitive price. We will definitely use Donnelly Watson again.

Manager

3 months ago

Friendly and professional

We have always found Scott and his team friendly and helpful. We have recommended them in the past and will continue to recommend them to anyone who is looking for a professional job well done.

Rob

4 months ago

Bathroom floor covering

Great job again, fantastic team

R Chapelle

5 months ago

Love our new LVT floor

Love our new LVT floor, really happy with the product, service and price - thank you!

Claire

5 months ago

great service

I have used Donnelly Watson twice and both times found them helpful, with a wide selection of flooring.
The finished job has looked fantastic too.

Wendy MacNab

5 months ago

We were very satisfied with Donnelly...

We were very satisfied with Donnelly Watson, from initial enquiry to the completed floor, the Customer Service was first class. The fitters were excellent and very professional and we would certainly recommend the company.
Many thanks to all concerned.

Mr.Laherty

5 months ago

Great service and product

Great service and product.

I would strongly recommend D & W. Friendly, efficient with great service. The guys fitted three staircases in one day!

Scott

5 months ago

Good honest firm would recommend

Good honest firm would recommend

Norma

5 months ago

Very nice company to deal with

Very nice company to deal with, good products and good all round service

Tim Edwards

6 months ago

Our carpets....

The quality and fitting of the carpets was excellent. The fitters were polite and very helpful. Overall a great deal and we both are very happy with our purchase. My partner said she was over the moon what more can I say.

Kevin Byford

6 months ago

Great service

Great service throughout the whole process.

Cathy Shelbourne

7 months ago

Above and Beyond!!

Did my living room, hall and stairs, then used the leftovers to do my daughter's playhouse AND a weaved doormat. Really happy with the service in the showroom, the fitters and all the aftercare. Thanks!!!

Ian Garstang

7 months ago

Brilliant customer service from start...

Brilliant customer service from start to end. Couldn't recommend them highly enough

Mr & Mrs Milne

7 months ago

Incredible team

Incredible team, service and products.

Rokeby and Ryder Developments Ltd

7 months ago

Very please with the whole process...

Very pleased with the whole process from booking an appointment through to the fitting. Everyone was extremely friendly, helpful and polite. The guy who fitted the carpet was brilliant. Will definatley be using them again in the near future.

Mrs Patricia Chettle

8 months ago

Excellent service

Excellent service. I use them for every room in the house.

Rose Lennon

8 months ago

First class and would highly recommend!

We have just had our kitchen diner fitted with Karndean Art Select flooring by this company. We cannot be more impressed with the focus on first class customer service. The icing on the cake was the top quality fitting. We are absolutely delighted and would highly recommend!

Mr & Mrs Whiteley

10 months ago

A very professional company

A cheerful team laid a large floor in 4 hours. I have used DW previously and their high standards and professional workmanship gave no hesitation in returning for a second floor. Very clean team who left the room clean and tidy. They removed all rubbish. Backed up by cheerful and knowledgeable support in the office.

Dawson Pratt

10 months ago

Very competitive price

Very competitive price, excellent service on ordering, really quick delivery, excellent fitting and clearing of leftover rubbish and hoovering of carpet. Will use them again and have not hesitation of recommending to friends and family.

Jan Bryett

10 months ago

Excellent experience of our first time using Donnelly Watson

Would thoroughly recommend these guys. We had our whole downstairs done in Karndean. We went away for four days and left them to it, have to say when we got back we were thrilled with the end result. Everywhere was left neat and tidy and the finished floor was stunning. Couldn't fault their workmanship in any way and will definitely use them again in the future and recommend them to our friends and family. A great job!!

Mr and Mrs Driver

11 months ago

Brilliant Job!

Brilliant job. Fantastic customer service. Highly recommended.

Abbi

11 months ago

Great service

Reliable excellent service. Very professional and would definitely recommend to everyone!

Dee Hall

11 months ago

Donnelly Watson have been amazing

Donnelly Watson have been amazing. Whether it's the team in the shop or the people who come and fit your flooring, everyone is lovely and very professional. You can tell they take pleasure from seeing a job well done. I would thoroughly recommend speaking to them if you are thinking of getting new flooring anywhere in your home.

Sally Ward

1 year ago

Cannot recommend DW enough

DW have done a number of carpets for us over the last 5 years. They have always been incredibly polite & professional and I always feel that they really know their carpets. Once when there was a time element they went above & beyond to fit my carpets in a 3 week time frame. I cannot recommend them enough.

Hannah Barton

1 year ago

Excellent service from start to finish

Excellent service from start to finish. Fitters were quick and professional. Would definitely use this company again.

B Powlett

1 year ago

Laminate flooring

Excellent work. All completed to a high standard.

Steve

1 year ago

The service from start to finish was fantastic

The service from start to finish was fantastic. Every member of the team were professional. They kept me up to date and responded immediately to any questions. They were on time, also very helpful and considerate when carrying the carpet through the house and up the stairs.
The fitters also left my house tidy before leaving when the job was complete.

Sharon Reynolds

1 year ago

So happy with our amazing new kitchen…

So happy with our amazing new kitchen floor, a quality product and service

Lucy and Nick Tuck

1 year ago

Efficient with top quality results

Efficient with top quality results. DWF offered us professional and honest advice. We didn't feel like we were being sold something.

Stuart

1 year ago

Excellent service from start to finish

Excellent service from start to finish. Friendly, knowledgeable and competitively priced.

Laura R

1 year ago

Donnelly Watson services are excellent

Donnelly Watson services are excellent. As a first time home owner who knew nothing about carpet Scott was extremely helpful and I felt like I was in good hands throughout the whole process.
The fitters Callum and Ben did a great job laying my carpet and were careful with all my personal belongs as well as clearing up after themselves when there was excess carpet all over the house.
I throughly recommend this company.

Charlotte Medcraft

1 year ago

Professional and quick

Brilliant job, friendly staff. Couldn't have asked for a better service.

Gary O'Neill

1 year ago

Friendly and professional service.

Friendly and professional service.

Mr & Mrs Hopkins

1 year ago

I just used this company for the first…

I just used this company for the first to supply and fit bathroom flooring and Karndean to the Kitchen. The initial customer service in choosing the flooring was excellent, they made recommendations I had not considered which allowed me to choose something better for my floors. They bent over backwards to fit in the bathroom floor when the work was at a certain point despite being super busy and with staff on holiday. The standard of work was first class, again suggestions were made to give a better finish from one area to another. Everywhere was left clean and tidy. Pricewise they are very competitive even with the so called carpet giants, but I will definately use Donnelly Watson in the future as their service was absolutely outstanding. I highly recommend this independent retailer and was pleased to support local business who delivered on price and excelled on personal service. Thank you to all staff. Debbie Adams

Debbie Adams

1 year ago

Excellent customer service

Excellent customer service, we had lots of samples to review at home and staff have been helpful from start to finish. Really pleased with carpet fitting and the guys left the room hoovered and free of rubbish. Will definitely be using DW for next carpet.

Mr & Mrs Lear

1 year ago

Scott was very helpful with the issues…

Scott was very helpful with the issues we were having throughout the entire process and his communication skills brilliant.
Dan & Tom who came to lay the floor were very approachable and efficient with their work and considerate to us as the people living there : )

Mr & Mrs Hepburn

1 year ago

Carpet fitters on time, polite and very…

Carpet fitters on time,polite and very good a real credit to the company we would recommend to anyone

Mr & Mrs Everitt

1 year ago

Very quick and competent installation

Very quick and competent installation

I was astonished at how quickly the guys removed the old floor coverings and laid new carpeting in the living room, one bedroom, hall, stairs and landing, plus vinyl in the kitchen - all within the day and then off to another job. It looks great and feels superb.

Cathy Shelbourne

1 year ago

Two fitters were competent

Two fitters were competent, efficient, friendly and provided an excellent service on behalf of their Company.
Highly recommended.

Mr & Mrs Moxon

1 year ago

Happy Customer

I was really impressed with the professional and prompt service I received - and I love my new carpet!

Chrissie M

1 year ago

A good outcome...

A difficult project well thought out and executed by Dan and the team. Great effort and result!

Mr Morgan

1 year ago

Laying laminate in my lounge was not…

Laying laminate in my lounge was not…

Teresa French

1 year ago

I cannot recommend this company enough

I cannot recommend this company enough. So helpful from start to finish. The finish look is absolutely fantastic. Tidy friendly workers. Highly recommend to anyone. Keep up the good work guys and see you again for my hallway.

Stef

1 year ago

Excellent service

Excellent service, quality floor coverings, competitive pricing

Mr Richard Casburn

1 year ago

Excellent in every respect

Very impressed from initial visit to showroom to completion of work, excellent and very professional service. And my kitchen floor looks amazing.

Bev

1 year ago

Excellent help in showroom

Excellent help in showroom. Work carried out on time and date agreed and done to a high standard. Flooring admired by all.

Mr Allsop

1 year ago

This is the second time we have used...

This is the second time we have used this company, great service and product, will certainly be using them again.

Rob & Mili

Mr & Mrs Frost

1 year ago

Totally impressed

Totally impressed, good honest service from the showroom, fitters couldn't have been more helpful, clean, tidy, kitchen was spotless when they finished and even helped with the appliances.

45A HDL.

Bryan Gee

1 year ago

Would definitely recommend Donnelly...

Would definitely recommend Donnelly Watson to anybody, excellent customer service and fantastic flooring.

Marie Ketteringham

1 year ago

In a premier league

Excellent service when we visited to go through samples, we were made to feel cared for which was great. Price was very competitive with an alternative provider and the fitting service was first class. Would certainly use them again.

Ray Mercy

1 year ago

Great advice when choosing and very…

Great advice when choosing and very happy with everything. Would highly recommend. Everyone who has seen it wants it!
Thanks

Stella Van Der Gucht

1 year ago

Extremely pleasant and helpful staff

Extremely pleasant and helpful staff. From first visit to showroom until carpet expertly laid. There is a wide range of carpets to choose from and the advice given is second to none.

Mr & Mrs Fletcher

1 year ago

Professional & friendly service from…

Professional & friendly service from the 1st contact in the shop to the efficient carpet fitting for the landing, stairs & dining area. I was very happy with “the finish” & I also appreciated the removal of the old carpet. I am delighted with the results. Thank you.

Mrs Taylor

1 year ago

Amazing service from start to finish

Amazing service from start to finish! Nice touch hoovering the room when finished.

Sam Dean

1 year ago

Delighted with our new kitchen floor

Delighted with our new kitchen floor! Using Harvey Maria tiles the floor is even better than we imagined. Donnelly Watson assisted with the design process as we have a border of contrasting tiles, thus creating a modern look.

Deborah Smith

1 year ago

Amazing Service

I am delighted with both the carpet and floor that Donnelly Watson have fitted in my home. They are a pleasure to deal with and their standard of work is exceptional.

Sarah

1 year ago

Excellent service start to finish

Excellent service start to finish. Great advice and no hard sell to buy the dearest carpet! Very happy with the end result it's literally completed the room. Can't wait to look at ideas for others rooms in the house. Thank you Donnelly Watson!

Kerrie & Louis

1 year ago

Great work ethic

Great work ethic, clear costing and timely execution. Workers come do their job and then leave. No messing around.

Mark Thompson

2 years ago

Excellent service

Scott has managed to help us out of a few tight holes with regards to scheduling works as we can be a demanding client! Fitters are all very professional and they do an excellent job in recommending products for whatever requirements we have

Mill Construction

2 years ago

Bathroom and bedroom flooring - Karndean, Van Gough, Country Oak.

The service provided by Donnelly Watson was very good. They arrived on the agreed date and time. Did advise us on our options and did made helpful suggestions. Work was completed on time and to our satisfaction.

Mr and Mrs Athwall

2 years ago

Excellent Service and quality

We have used Donnelly Watson now for many years for all our flooring requirements. They are always extremely helpful and professional and offer advice when needed. Their showroom offers a wide range of samples but they are also happy to make a home visit if required. Their fitting is always of the highest standard and their after sales service exceptional. I would highly recommend them for any flooring.

Nicola Godbold

2 years ago

Quality service from start to finish

Quality service from start to finish - well done to the team, a great job.

Anthony

2 years ago

We had Camaro flooring fitted and had…

We had Camaro flooring fitted and had an excellent service; no mess, arrived on time. The guys were very professional and listened to our preferences on how we wanted the boards laid. We were informed that once the boards were down they may lift slightly as they adapt to the temperature of the floor. We had one board that was slightly raised I phoned them and they came out the next day and quickly righted the situation.

Mr and Mrs Fairs

2 years ago

Thank you to everyone at Donnelly…

Thank you to everyone at Donnelly Watson especially the fitters Dan and Callum nothing was too much trouble, will be using them again in the future.

Greta

2 years ago

Excellent work

From ordering to fitting the team at Donnelly Watson were helpful, courteous and the workmanship was excellent. Thank you for a fantastic hallway!

Mr & Mrs Knights

2 years ago

A fantastic job of flooring my new…

A fantastic job of flooring my new house. Prompt with the measuring up and quotation.Very reasonable price and I am pleased to say they took all the rubbish with them,unlike many workmen. I will certainly recommend them to family and friends and will use them again in the future.

Bev & Paul Sadler

2 years ago

Very fast and friendly service

Very fast and friendly service, arrived on time to lay the carpets, Again a first class installation, cannot fault this company.

John Lait

2 years ago

Couldn't be happier

Donnelly Watson carpeted our whole house and we couldn't be happier. From helping us choose the right carpet to the quality of their work they were easy to deal with and would have no hesitation in recommending them.

Andy Smith

Contact us today!