Testimonials & Reviews

Our flooring specialists and expert fitters pride themselves on finding the best solution to meet individual customer requirements, but don't just take our word for it, see what some of our satisfied customers have to say...

1 month ago

Excellent service from start to finish

Excellent service from start to finish. Fitters were quick and professional. Would definitely use this company again.

B Powlett

1 month ago

Laminate flooring

Excellent work. All completed to a high standard.

Steve

1 month ago

The service from start to finish was fantastic

The service from start to finish was fantastic. Every member of the team were professional. They kept me up to date and responded immediately to any questions. They were on time, also very helpful and considerate when carrying the carpet through the house and up the stairs.
The fitters also left my house tidy before leaving when the job was complete.

Sharon Reynolds

2 months ago

So happy with our amazing new kitchen…

So happy with our amazing new kitchen floor, a quality product and service

Lucy and Nick Tuck

2 months ago

Efficient with top quality results

Efficient with top quality results. DWF offered us professional and honest advice. We didn't feel like we were being sold something.

Stuart

2 months ago

Excellent service from start to finish

Excellent service from start to finish. Friendly, knowledgeable and competitively priced.

Laura R

2 months ago

Donnelly Watson services are excellent

Donnelly Watson services are excellent. As a first time home owner who knew nothing about carpet Scott was extremely helpful and I felt like I was in good hands throughout the whole process.
The fitters Callum and Ben did a great job laying my carpet and were careful with all my personal belongs as well as clearing up after themselves when there was excess carpet all over the house.
I throughly recommend this company.

Charlotte Medcraft

3 months ago

Professional and quick

Brilliant job, friendly staff. Couldn't have asked for a better service.

Gary O'Neill

3 months ago

Friendly and professional service.

Friendly and professional service.

Mr & Mrs Hopkins

3 months ago

I just used this company for the first…

I just used this company for the first to supply and fit bathroom flooring and Karndean to the Kitchen. The initial customer service in choosing the flooring was excellent, they made recommendations I had not considered which allowed me to choose something better for my floors. They bent over backwards to fit in the bathroom floor when the work was at a certain point despite being super busy and with staff on holiday. The standard of work was first class, again suggestions were made to give a better finish from one area to another. Everywhere was left clean and tidy. Pricewise they are very competitive even with the so called carpet giants, but I will definately use Donnelly Watson in the future as their service was absolutely outstanding. I highly recommend this independent retailer and was pleased to support local business who delivered on price and excelled on personal service. Thank you to all staff. Debbie Adams

Debbie Adams

3 months ago

Excellent customer service

Excellent customer service, we had lots of samples to review at home and staff have been helpful from start to finish. Really pleased with carpet fitting and the guys left the room hoovered and free of rubbish. Will definitely be using DW for next carpet.

Mr & Mrs Lear

3 months ago

Scott was very helpful with the issues…

Scott was very helpful with the issues we were having throughout the entire process and his communication skills brilliant.
Dan & Tom who came to lay the floor were very approachable and efficient with their work and considerate to us as the people living there : )

Mr & Mrs Hepburn

3 months ago

Carpet fitters on time, polite and very…

Carpet fitters on time,polite and very good a real credit to the company we would recommend to anyone

Mr & Mrs Everitt

3 months ago

Very quick and competent installation

Very quick and competent installation

I was astonished at how quickly the guys removed the old floor coverings and laid new carpeting in the living room, one bedroom, hall, stairs and landing, plus vinyl in the kitchen - all within the day and then off to another job. It looks great and feels superb.

Cathy Shelbourne

3 months ago

Two fitters were competent

Two fitters were competent, efficient, friendly and provided an excellent service on behalf of their Company.
Highly recommended.

Mr & Mrs Moxon

3 months ago

Happy Customer

I was really impressed with the professional and prompt service I received - and I love my new carpet!

Chrissie M

3 months ago

A good outcome...

A difficult project well thought out and executed by Dan and the team. Great effort and result!

Mr Morgan

4 months ago

Laying laminate in my lounge was not…

Laying laminate in my lounge was not…

Teresa French

4 months ago

I cannot recommend this company enough

I cannot recommend this company enough. So helpful from start to finish. The finish look is absolutely fantastic. Tidy friendly workers. Highly recommend to anyone. Keep up the good work guys and see you again for my hallway.

Stef

5 months ago

Excellent service

Excellent service, quality floor coverings, competitive pricing

Mr Richard Casburn

5 months ago

Excellent in every respect

Very impressed from initial visit to showroom to completion of work, excellent and very professional service. And my kitchen floor looks amazing.

Bev

5 months ago

Excellent help in showroom

Excellent help in showroom. Work carried out on time and date agreed and done to a high standard. Flooring admired by all.

Mr Allsop

5 months ago

This is the second time we have used...

This is the second time we have used this company, great service and product, will certainly be using them again.

Rob & Mili

Mr & Mrs Frost

5 months ago

Totally impressed

Totally impressed, good honest service from the showroom, fitters couldn't have been more helpful, clean, tidy, kitchen was spotless when they finished and even helped with the appliances.

45A HDL.

Bryan Gee

5 months ago

Would definitely recommend Donnelly...

Would definitely recommend Donnelly Watson to anybody, excellent customer service and fantastic flooring.

Marie Ketteringham

6 months ago

In a premier league

Excellent service when we visited to go through samples, we were made to feel cared for which was great. Price was very competitive with an alternative provider and the fitting service was first class. Would certainly use them again.

Ray Mercy

6 months ago

Great advice when choosing and very…

Great advice when choosing and very happy with everything. Would highly recommend. Everyone who has seen it wants it!
Thanks

Stella Van Der Gucht

6 months ago

Extremely pleasant and helpful staff

Extremely pleasant and helpful staff. From first visit to showroom until carpet expertly laid. There is a wide range of carpets to choose from and the advice given is second to none.

Mr & Mrs Fletcher

6 months ago

Professional & friendly service from…

Professional & friendly service from the 1st contact in the shop to the efficient carpet fitting for the landing, stairs & dining area. I was very happy with “the finish” & I also appreciated the removal of the old carpet. I am delighted with the results. Thank you.

Mrs Taylor

6 months ago

Amazing service from start to finish

Amazing service from start to finish! Nice touch hoovering the room when finished.

Sam Dean

7 months ago

Delighted with our new kitchen floor

Delighted with our new kitchen floor! Using Harvey Maria tiles the floor is even better than we imagined. Donnelly Watson assisted with the design process as we have a border of contrasting tiles, thus creating a modern look.

Deborah Smith

8 months ago

Amazing Service

I am delighted with both the carpet and floor that Donnelly Watson have fitted in my home. They are a pleasure to deal with and their standard of work is exceptional.

Sarah

8 months ago

Excellent service start to finish

Excellent service start to finish. Great advice and no hard sell to buy the dearest carpet! Very happy with the end result it's literally completed the room. Can't wait to look at ideas for others rooms in the house. Thank you Donnelly Watson!

Kerrie & Louis

7 months ago

Great work ethic

Great work ethic, clear costing and timely execution. Workers come do their job and then leave. No messing around.

Mark Thompson

1 year ago

Excellent service

Scott has managed to help us out of a few tight holes with regards to scheduling works as we can be a demanding client! Fitters are all very professional and they do an excellent job in recommending products for whatever requirements we have

Mill Construction

1 year ago

Bathroom and bedroom flooring - Karndean, Van Gough, Country Oak.

The service provided by Donnelly Watson was very good. They arrived on the agreed date and time. Did advise us on our options and did made helpful suggestions. Work was completed on time and to our satisfaction.

Mr and Mrs Athwall

1 year ago

Excellent Service and quality

We have used Donnelly Watson now for many years for all our flooring requirements. They are always extremely helpful and professional and offer advice when needed. Their showroom offers a wide range of samples but they are also happy to make a home visit if required. Their fitting is always of the highest standard and their after sales service exceptional. I would highly recommend them for any flooring.

Nicola Godbold

1 year ago

Quality service from start to finish

Quality service from start to finish - well done to the team, a great job.

Anthony

1 year ago

We had Camaro flooring fitted and had…

We had Camaro flooring fitted and had an excellent service; no mess, arrived on time. The guys were very professional and listened to our preferences on how we wanted the boards laid. We were informed that once the boards were down they may lift slightly as they adapt to the temperature of the floor. We had one board that was slightly raised I phoned them and they came out the next day and quickly righted the situation.

Mr and Mrs Fairs

1 year ago

Thank you to everyone at Donnelly…

Thank you to everyone at Donnelly Watson especially the fitters Dan and Callum nothing was too much trouble, will be using them again in the future.

Greta

1 year ago

Excellent work

From ordering to fitting the team at Donnelly Watson were helpful, courteous and the workmanship was excellent. Thank you for a fantastic hallway!

Mr & Mrs Knights

11 months ago

A fantastic job of flooring my new…

A fantastic job of flooring my new house. Prompt with the measuring up and quotation.Very reasonable price and I am pleased to say they took all the rubbish with them,unlike many workmen. I will certainly recommend them to family and friends and will use them again in the future.

Bev & Paul Sadler

1 year ago

Very fast and friendly service

Very fast and friendly service, arrived on time to lay the carpets, Again a first class installation, cannot fault this company.

John Lait

1 year ago

Couldn't be happier

Donnelly Watson carpeted our whole house and we couldn't be happier. From helping us choose the right carpet to the quality of their work they were easy to deal with and would have no hesitation in recommending them.

Andy Smith

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